And they're off and racing

Royal Randwick Racecourse is a world-class racecourse for horse racing in Sydney, Australia with up to 52,000 people descending on the facility on any given race carnival day. The crowd is a mix of avid punters to social racegoers, fashionistas to families, but they are all there to experience the excitement and thrills of first-class racing with the sound of the thunderous hooves sprinting to the finish line just metres away.

The crowds start to arrive at 11am on Stakes Day, and in no time the entire venue is buzzing with excited chatter, boisterous laughter and colourful outfits that overwhelm the grounds.
After a $150 million redevelopment in 2013, Royal Randwick is now a world-class spectator, dining and entertainment facility for racing and events. With a 1000-seat ballroom, an uber-cool cocktail bar and restaurant, 18 corporate boxes, six corporate suites, and not to mention the general admin facilities, the venue caters for a broad mix of excited guests all with one thing in common – a passion for horse racing.
With 52,000 hungry mouths to feed at each meet, all 17 kitchens at the racecourse are under constant pressure to perform – and the Randwick kitchen staff need products that just work. Unlike other sporting facilities where demand ebbs and flows, the punters at Royal Randwick need a constant supply of food and drinks throughout the span of the race day. Needless to say demand on the kitchen facilities is as constant as it is brutal, with thousands of punters scoffing down breakfast, lunch and dinner over the course of the day. Likewise, out in the service areas, efficiency is key to ensuring the enthusiastic racegoers can get their food in the fastest, most efficient way possible so that they don’t miss that important race.
The story continues in the 40 Racecourse washrooms – where they need to stand up to the challenge of thousands of passionate punters crashing in and out of the facilities throughout the day. Not only do washrooms need to be robust and tough, and stand up to the challenge of providing adequate toilet paper, hand towel and soap to thousands of racegoers – but also need to look good and fit into the venue’s architecturally directed 'style'.
All in all, the working conditions at Royal Randwick Racecourse on an average race day are nothing short of arduous – and the staff do an outstanding job to ensure that each racegoer has access to food and washroom facilities throughout the span of the carnival.

It is all working well, especially the capacity of the Tork Elevation Toilet Paper system which is huge so we have less re-stocking and run-out.

Chris Wilson

Projects Manager, Australian Turf Club