Managers of Kentucky Kingdom and Hurricane Bay in Louisville, Kentucky, are now “big fans” of the software which is helping them to make better-informed decisions on cleaning.
The 63-acre park has more than 70 amusement rides and caters for 9,000-plus visitors a day during the peak summer months.
“The system has aided our entire stocking and maintenance process,” says Senior Manager Guest Relations Jessi O’Daniel. “It guides our staff workflow because it’s based on which areas and what supplies are actually being used. And thanks to park management gaining access to all daily actions from the online data, we now have visibility into staff accomplishments.”
These insights are enabling the team to plan more effectively and make better-informed decisions, she says,
“We are just big fans,” adds Jessi. “We have found it very easy to use. Anything you can provide to make it easier for everyone to do what they should be doing is a no brainer. We don’t understand why every park isn’t using this system.”
Tork EasyCube provides real-time information on cleaning needs via a system of connected devices. Supervisors and cleaners receive a snapshot of the current situation on their tablet, smartphone or other web-enabled device.
Tork EasyCube is providing major cleaning efficiency benefits in airports, shopping centres and leisure complexes around the world. And the system is particularly popular in theme parks where remote washroom monitoring is a huge asset, since cleaning staff would otherwise need to walk long distances between washroom facilities to check on cleaning needs.
Other theme parks using Tork EasyCube include Grona Lund in Stockholm, which notched up an all-time-high in its customer satisfaction index after installing the system; and Sweden’s Furuvik zoo and amusement park which has achieved its visitor satisfaction goals 46 per cent more frequently after installing Tork EasyCube.
A series of videos highlighting the features and benefits of the system and how it works are now available online. One features Professor, Markets and Strategy at the University of Auckland Business School's Graduate School of Management, Kaj Storbacka who explains how data-driven cleaning is redefining the industry, changing the rules and helping cleaners reach new heights of efficiency.
A second film charts the tie-up between Tork EasyCube and Microsoft, and gives details of how the software giant is helping Essity to harness the power of big data.